Privacy Policy for Indian Users
1. Information Collection
We collect personal data including name, email, and contact details when you register on our platform, in compliance with India's Digital Personal Data Protection Act, 2023.
2. Payment Processing
All transactions are processed through PCI-DSS compliant payment gateways supporting UPI, Net Banking, and credit/debit cards as per RBI guidelines.
3. Data Storage
User data is stored on secure servers located in India, adhering to data localization requirements under Indian law.
4. User Rights
Indian users have the right to access, correct, and request deletion of their personal data as per Section 12 of the DPDP Act.
5. Cookies Policy
We use cookies compliant with Indian IT Rules 2021. You can manage preferences through our cookie consent banner.
6. Third-Party Sharing
Data may be shared with Indian regulatory authorities when legally required, following due process under Indian law.
7. Notification Policy
SMS/WhatsApp alerts are sent in compliance with TRAI regulations with clear opt-out options for users.
8. Security Measures
We implement ISO 27001 certified security protocols and regular audits as mandated by Indian cybersecurity frameworks.
9. Grievance Officer
As required by Indian IT Act 2000, we have appointed a Grievance Officer contactable at grievance@chickenroad-newcafe.com within 30 days.